Privacy Policy

Who we are

Our website address is: https://home-5014658309.webspace-host.com/wordpress
The sole owner of this website is Cassandra Barron.

Comments

Currently we do not have the function for users to log in and leave comments. 

Media

We do not have the function to upload your own media to the website

Cookies

For the online shop please read below or visit the cookie policy at WooCommerce & Automattic

Strictly Necessary cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Functional cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Targeting Cookies

Facebook pixel – These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.  They do not store directly personal information, but are based on uniquely identifying your browser and internet device.

Third party cookies 

These may be used for the above (functional, performance, targetting) and include:

Facebook pixel
Google Analytics
Youtube embedded content (videos & subscribe button)
Mailchimp (mailing list sign up form)
WooCommerce (please see details below)
Word Press forms (contact form)

Embedded content from other websites

Parts of this site may include embedded content (e.g. videos, images, articles, follow or subscribe buttons etc.). Embedded content from other websites* behaves in the exact same way as if the visitor has visited the other website.

* If you have an account with that website and are logged in, these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content.

Who we share your data with

We do not share any personal identifying data with any 3rd parties, aside from the following:

If you purchase something from the shop, minimal personal data is shared securely with your payment provider/providers & the services they may use for necessary verification and authorisation.

If you join the mailing list your email address is held securely with Mailchimp and used only for the purpose of receiving mail from Bookbinding with Cass. Mailchimp’s privacy policy is available here.

How long we retain your data

All website visitors can request to see a copy of or delete their personal information at any time. Only website administrators can also see and edit that information whilst it is held. This is likely to be no identifiable data unless you have made a purchase or joined the mailing list.

For the Bookbinding with Cass Shop: Data is held only for the time needed to process orders, with a maximum of 3 months.

What rights you have over your data

If you have made a purchase on this site or joined the mailing list, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes, though past sales data can be anonymised on request.

You may unsubscribe from the mailing list from any time from any email received. 

Where we send your data

Subscriber comments may be checked through an automated spam detection service.
Please see also ‘Who we share your data with’, above.


Terms & Conditions:


By selecting the box at checkout with the text: ‘I have read and agree to the website terms and conditions‘, you are accepting the use of your data as detailed below for the purposes of fulfilling this order.


WooCommerce (Bookbinding with Cass shop)

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with the owner of this website to allow them to fulfil your order.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Paypal Checkout

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

Stripe

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

Mailchimp for WooCommerce

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

WooCommerce Shipping and Tax

By using this extension, you may be storing personal data or sharing data with external services. Learn more about how this works, including what you may want to include in your privacy policy.

Askimet (spam security)

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).